Privacy policy

Privacy Policy

Unless otherwise stated below, the provision of your personal data is neither required by law nor by contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide the data has no consequences. This applies only insofar as no other information is provided in the following processing operations.

“Personal data” means any information relating to an identified or identifiable natural person.

Server Log Files

You may visit our websites without providing any personal information.

Each time our website is accessed, usage data is transmitted to us or to our web host / IT service provider by your internet browser and stored in log files (so-called server log files). This stored data includes, for example, the name of the accessed page, date and time of access, IP address, the amount of data transferred, and the requesting provider.
Processing is carried out on the basis of Article 6(1)(f) GDPR due to our overriding legitimate interest in ensuring the smooth operation of our website and improving our services.

Your data may be transferred to Canada, among other countries. An adequacy decision by the EU Commission exists for data transfers to Canada.

Contact / Data Controller

You may contact us if you wish. The contact details of the controller responsible for data processing can be found in our legal notice (imprint).

Customer-Initiated Contact by Email

If you contact us by email on your own initiative, we collect your personal data (name, email address, message content) only to the extent provided by you.
Data processing serves the purpose of handling and responding to your inquiry.

If the contact serves the implementation of pre-contractual measures (e.g. consultation in case of purchase interest, preparation of an offer) or relates to a contract already concluded between you and us, the data processing is carried out on the basis of Article 6(1)(b) GDPR.

If contact is made for other reasons, data processing is carried out on the basis of Article 6(1)(f) GDPR due to our overriding legitimate interest in processing and responding to your inquiry.
In this case, you have the right to object at any time, for reasons arising from your particular situation, to the processing of your personal data based on Article 6(1)(f) GDPR.

Your email address is used only to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

Collection and Processing When Using the Contact Form

When using the contact form, we collect your personal data (name, email address, message content) only to the extent provided by you.
Data processing serves the purpose of contacting you.

If the contact serves the implementation of pre-contractual measures or relates to a contract already concluded, data processing is carried out on the basis of Article 6(1)(b) GDPR.

If contact is made for other reasons, processing is carried out on the basis of Article 6(1)(f) GDPR due to our overriding legitimate interest in processing and responding to your inquiry.
You may object to this processing at any time for reasons arising from your particular situation.

Your email address is used only to process your request. Your data will be deleted afterwards in accordance with statutory retention periods, unless you have consented to further processing.

WhatsApp Business

If you contact us via WhatsApp, we use WhatsApp Business by WhatsApp Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; “WhatsApp”).
If you are located outside the European Economic Area, the service is provided by WhatsApp Inc. (1601 Willow Road, Menlo Park, CA 94025, USA).

Data processing serves the purpose of handling and responding to your inquiry. For this purpose, we collect and process your mobile phone number stored with WhatsApp, your name if provided, and any other data you submit.

We use a mobile device whose address book contains only data of users who have contacted us via WhatsApp. Personal data is not shared with WhatsApp unless you have already given your consent to WhatsApp.

Your data is transmitted by WhatsApp to servers of Meta Platforms Inc. in the USA.
There is no adequacy decision by the EU Commission for the USA. Data transfer is carried out, among other things, on the basis of standard contractual clauses as appropriate safeguards for the protection of personal data.

If the contact serves pre-contractual measures or an existing contract, processing is based on Article 6(1)(b) GDPR.
Otherwise, processing is based on Article 6(1)(f) GDPR due to our legitimate interest in providing fast and easy communication and responding to your inquiry.

You may object to this processing at any time for reasons arising from your particular situation.

Your personal data is used only to process your inquiry and will be deleted in accordance with statutory retention periods unless you have consented to further processing.

Further information on WhatsApp’s terms and privacy policy can be found at:
https://www.whatsapp.com/legal/#terms-of-service
https://www.whatsapp.com/legal/#privacy-policy

Collection, Processing, and Disclosure of Personal Data for Orders

When placing an order, we collect and process your personal data only to the extent necessary to fulfill and process your order and handle inquiries.
Providing the data is required for the conclusion of a contract. Failure to provide it means that no contract can be concluded.

Processing is carried out on the basis of Article 6(1)(b) GDPR and is necessary for the performance of a contract.

Your data may be shared with shipping companies, dropshipping providers, payment service providers, order processing services, and IT service providers. The scope of data transfer is limited to the minimum necessary.

Your data may be transferred to Canada. An EU adequacy decision exists for Canada.

Advertising / Use of Email Address for Newsletters

We use your email address exclusively for our own advertising purposes to send newsletters, independent of contract processing, provided you have expressly consented.
Processing is based on Article 6(1)(a) GDPR.

You may revoke your consent at any time without affecting the lawfulness of processing carried out prior to revocation. You can unsubscribe via the link in the newsletter or by contacting us. Your email address will then be removed from the mailing list.

Your data is transferred to an email marketing service provider under a data processing agreement. It is not shared with other third parties.

Inventory Management System

For contract processing, we use an external inventory management system as part of commissioned data processing.
Personal data collected during the order process is transmitted to Shopify.

PayPal

All PayPal transactions are subject to PayPal’s privacy policy, available at:
https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Cookies

Our website uses cookies. Cookies are small text files stored on your device by your browser. They enable recognition of your browser when revisiting the site.

Cookies are stored on your device, and you have full control over their use. You can configure your browser to notify you before cookies are set, decide individually whether to accept them, and prevent their storage or delete existing cookies.
Please note that disabling cookies may limit the functionality of this website.

Information on managing cookies in common browsers:

Technically Necessary Cookies

Unless otherwise stated, we use only technically necessary cookies to ensure our website is user-friendly, effective, and secure.
Processing is based on § 25(2) TTDSG and Article 6(1)(f) GDPR due to our legitimate interest in optimal website functionality.

You may object to this processing at any time for reasons arising from your particular situation.

GDPR Legal Cookie Consent Management Tool

We use the GDPR Legal Cookie consent tool by beeclever GmbH (Universitätsstraße 3, 56070 Koblenz, Germany).
The tool enables you to give and withdraw consent for data processing, particularly cookie usage.

Collected data may include an anonymized IP address, date and time of consent, URL, consent status, and an anonymous encrypted key.
Processing is based on Article 6(1)(c) GDPR.

Further information:
https://gdpr-legal-cookie.com/pages/terms-conditions
https://gdpr-legal-cookie.com/pages/datenschutzerklarung

Storage Duration

After full contract processing, data is stored for the duration of warranty periods and statutory retention obligations, then deleted unless further processing has been consented to.

Rights of the Data Subject

You have the rights under Articles 15–20 GDPR, including the right to access, rectification, erasure, restriction of processing, and data portability.

You also have the right to object under Article 21(1) GDPR to processing based on Article 6(1)(f) GDPR and to processing for direct marketing.

Right to Lodge a Complaint

You have the right under Article 77 GDPR to lodge a complaint with a supervisory authority if you believe your data is being processed unlawfully.

Right to Object

If processing is based on our legitimate interest under Article 6(1)(f) GDPR, you may object at any time with effect for the future.
Processing will cease unless compelling legitimate grounds override your interests or processing is required for legal claims.

Last updated: November 9, 2022